# Instaform Survey Analytics — feedback aggregation without spreadsheets

**URL:** https://www.instaform.co/survey-analytics

Survey Analytics turns form submissions into live dashboards: NPS, CSAT,
satisfaction distributions, response trends, and free-text analysis — all
without exporting to Excel or gluing a BI tool on top.

## What's included

- **Native NPS and CSAT widgets.** Drop one question into a form and the
  dashboard appears automatically — no separate tool.
- **Response trends** over time with filters by tag, stage, or date.
- **Distribution charts** for multiple choice, rating, and scale fields.
- **Free-text aggregation** — skim the most common words and patterns across
  open-ended responses.
- **Per-respondent view** — click any data point to jump to the underlying
  submission.
- **Exports** — CSV for every dashboard, same contact data as the CRM.

## Who uses it

- **Customer success teams** running post-interaction CSAT.
- **Product teams** running onboarding NPS.
- **Event organizers** running post-event surveys.
- **HR teams** running employee engagement pulses.
- **Researchers** who need clean dashboards without a separate analytics tool.

## Why it beats the DIY stack

- **Typeform + Google Sheets + a BI tool** requires manual pivot tables and
  breaks every time the form changes.
- **SurveyMonkey** has the dashboards but is a separate product — you end up
  with survey data in one tool and everything else in another.
- **Instaform** keeps the survey, the respondents (CRM), and the analytics in
  one place. Tag a respondent "Priority Customer" and filter the NPS dashboard
  by that tag instantly.

## Comparisons

- [vs Typeform (no native analytics)](https://www.instaform.co/compare/typeform)
- [vs SurveyMonkey](https://www.instaform.co/compare/surveymonkey)

## Languages

English, [Spanish](https://www.instaform.co/es/survey-analytics),
[Portuguese (Brazilian)](https://www.instaform.co/pt/survey-analytics).