Quote Requests, Claims Intake, and Renewals — Without the Phone Tag

Instaform gives insurance agencies digital forms for every touchpoint — from first quote request to claims intake to policy renewal — so your team spends less time chasing information and more time closing business.

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Quote Requests via Phone Only

Prospects who want a quote have to call during business hours, wait on hold, and repeat their information to an agent — a friction-heavy first impression that drives them to direct online competitors.

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Claims Paperwork Bottlenecks

Claimants fill out multi-page paper forms, mail them in, and then call repeatedly to check status — while staff juggle disorganized stacks of incoming claims with no structured workflow.

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Slow Policy Applications

New policy applications require extensive back-and-forth to collect supporting documents, underwriting information, and signatures — stretching a process that could take hours into weeks.

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No Self-Service Portal

Policyholders have no way to update their information, request a certificate of insurance, or initiate a claim without picking up the phone and waiting for a rep.

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Scattered Policyholder Data

Client records live across emails, paper files, and disconnected systems — making it impossible to see a full account history or respond quickly to service requests.

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Manual Renewal Tracking

Renewal outreach relies on spreadsheets and calendar reminders, meaning policies lapse when staff are busy and clients leave because no one reached out in time.

¿Por qué Instaform?

Un constructor de formularios y CRM hecho a medida para cómo trabaja tu equipo de verdad

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Online Quote Request Forms

Embed a structured quote form on your website so prospects can submit their coverage needs, property details, and contact information any time — without calling.

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Submissions Become CRM Contacts

Every quote request, claim, and renewal inquiry creates or updates a policyholder record in your CRM — giving agents a complete account history at their fingertips.

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Instant Agent Notifications

Receive an immediate alert when a new quote request or claim is submitted so your team can respond in minutes, not days — before the prospect calls a competitor.

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Document Collection Built In

Let policyholders upload photos of damage, proof of ownership, prior policy documents, and ID directly in the claims or application form — eliminating email attachments.

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Pipeline and Analytics

Track every quote request and claim through a visual pipeline, and see submission volume trends to anticipate staffing needs during peak seasons.

24/7 Claims and Quote Intake

Accidents and coverage questions don't follow business hours — your forms capture the details any time, automatically notifying the right team member for follow-up.

Funciones clave

Herramientas pensadas para tus flujos concretos

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Conditional Logic

Show property-specific questions for homeowners and vehicle-specific questions for auto — all within the same form, branching intelligently based on the coverage type selected.

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File and Photo Upload

Collect damage photos, police reports, inspection certificates, and supporting documents directly in the claims or application form at the time of submission.

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E-Signature Support

Capture digitally signed policy applications, loss notices, and authorization forms — stored with the submission record and admissible without printing or scanning.

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CRM Pipeline View

Move quote requests from New to Quoted to Bound and claims from Submitted to Under Review to Resolved — with full visibility for every agent on the team.

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Auto-Confirmation Emails

Send claimants and applicants an immediate acknowledgment with a claim or reference number so they know their submission was received and what to expect next.

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Integrates with AMS and Raters

Push form data to your agency management system, comparative rater, or any downstream tool via webhooks — triggering the next step without manual re-entry.

Los números hablan
80% of insurance customers say they would switch to an agency that makes self-service easier.

Agencies that offer online quote and claims intake report higher satisfaction scores and fewer inbound service calls to handle routine requests.

Más allá de los formularios básicos

Descubre cómo se compara Instaform con Typeform, JotForm y Google Forms

FeatureInstaformTypeformJotFormGoogle Forms
Starting priceFree forever$25/mo$34/moFree (limited)
Built-in CRM / contactsYesNoNoNo
Deal / pipeline trackingYesNoNoNo
Conditional logicYesYes (paid)Yes (paid)Limited
File upload fieldsYesYes (paid)YesNo
Team workspacesYesYes (paid)Yes (paid)Limited
Zapier / webhook integrationYesYesYesSheets only

Preguntas frecuentes

¿Instaform es realmente gratis para empezar?+
Sí. Nuestro plan Free es una prueba de verdad — 2 formularios, 100 respuestas al mes, 1 LinkPage y los 11 tipos de campo básicos (texto, email, teléfono, dropdown, etc.). Sientes el producto de punta a punta, incluido el Cubby LinkPage. Starter a $19/mes desbloquea formularios ilimitados, 5.000 respuestas/mes, los 26 tipos de campo, los 4 workspaces Cubby (CRM, Encuesta, Soporte, LinkPage), lógica condicional, pagos Stripe, dominio propio y quita la marca Instaform.
How long does it take to publish a form?+
Most teams publish their first live form in under five minutes. Choose a template for your industry, customize the fields and branding, and share the link or embed it on your site — no code required.
How does Instaform compare to Typeform, JotForm, and Google Forms?+
Typeform and JotForm focus purely on forms — you need separate tools for contacts and deals. Google Forms has no CRM at all. Instaform combines a drag-and-drop form builder with a built-in contacts database and deal pipeline, so your submissions flow directly into your workflow.
Can I connect Instaform to my existing tools?+
Yes. Instaform integrates with Zapier (3,000+ apps), native webhooks, and direct integrations with Slack, Google Sheets, HubSpot, and Mailchimp. Everything that enters a form can be routed wherever you need it.
¿Instaform soporta subida de archivos y firmas?+
Sí. La subida de archivos está en todos los planes — Free admite hasta 2 MB por archivo, Starter hasta 10 MB y Pro no tiene límite de tamaño. Las firmas electrónicas son un tipo de campo avanzado disponible en Starter y superiores. Casos comunes: documentos de intake, contratos, propuestas, verificación de identidad y portfolio.
¿Varios miembros del equipo pueden usar la misma cuenta?+
La colaboración en equipo es una función Pro. Free y Starter son planes solo (1 usuario). Pro ($29/mes) desbloquea las funciones de equipo — invita colaboradores con permisos por rol (editores de formularios, viewers del CRM, administradores), con precio por puesto adicional. Agencia/Enterprise incluye puestos ilimitados en el plan personalizado.

Start Capturing Quotes and Claims Online Today

Build a branded quote request or claims intake form for your agency in minutes — no code needed and free to start.

  • Gratis para siempre en Starter — sin tarjeta de crédito
  • Respuestas ilimitadas en los planes de pago
  • Contactos de CRM y pipeline de deals incluidos
  • Conecta tus formularios con tus herramientas vía Zapier
  • Soporte prioritario en los planes Pro y Business