Turn Customer Interactions into Actionable Data
Instaform helps e-commerce stores collect product feedback, handle return requests, capture wholesale inquiries, and survey customers — all without writing a line of code.
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Estes são os desafios com formulários e dados que seu setor enfrenta todos os dias
Return Requests Are Chaotic
Customers initiating returns through email or chat create inconsistent data that slows down your operations team.
Feedback Goes Uncaptured
Without a structured post-purchase survey, valuable product feedback gets lost in support tickets or never collected at all.
Wholesale Inquiries Fall Through
Potential wholesale buyers contact you through generic contact forms, making it hard to qualify and follow up efficiently.
Manual Data Entry Slows Teams
Customer service staff manually transcribe form data from emails into spreadsheets, introducing errors and wasting hours.
No Insight Into Customer Satisfaction
Without regular customer surveys, you are guessing what shoppers love or hate about your products and shopping experience.
Generic Contact Forms Don't Qualify Leads
A one-size-fits-all contact form collects nothing useful from potential buyers, making follow-up slow and ineffective.
Um construtor de formulários e CRM feito sob medida para a forma como seu time realmente trabalha
Forms in Minutes
Build a return request form, product survey, or wholesale inquiry form in minutes — no developer, no delay.
Capture the Right Information
Ask the specific questions your operations and sales teams need so every submission is actionable from the start.
Centralized Customer Data
All responses land in one organized inbox so your team spends less time hunting for information and more time acting on it.
Embed Anywhere
Add forms to your Shopify, WooCommerce, or custom store page with a simple embed code — no plugin required.
Instant Confirmations
Customers receive automated confirmation emails the moment they submit a return request or inquiry, reducing follow-up churn.
Seamless Data Export
Export submissions in CSV format to feed your fulfillment, CRM, or reporting workflows without manual re-entry.
Ferramentas pensadas para seus fluxos específicos
Return & Exchange Request Forms
Create structured return forms that collect order numbers, reasons, and preferred resolutions so your team can process requests efficiently.
Product Feedback Forms
Gather detailed product reviews and ratings through post-purchase surveys with rating scales and open comment fields.
Wholesale Inquiry Forms
Capture business name, buying volume, product interest, and contact details from wholesale applicants in one clean form.
Customer Satisfaction Surveys
Send NPS and CSAT surveys to shoppers after purchase to track satisfaction trends and catch issues before they escalate.
Automated Email Responses
Trigger customized confirmation emails automatically so customers always know their request has been received and is being handled.
CRM-Ready Exports
Download all customer responses in structured formats that can be imported directly into your CRM or helpdesk platform.
E-commerce stores that use structured return request forms reduce processing time per return by 40% on average.
Clear, consistent data from day one means fewer back-and-forth emails and faster resolutions for customers and operations teams alike.
Veja como o Instaform se compara ao Typeform, JotForm e Google Forms
| Feature | Instaform | Typeform | JotForm | Google Forms |
|---|---|---|---|---|
| Starting price | Free forever | $25/mo | $34/mo | Free (limited) |
| Built-in CRM / contacts | Yes | No | No | No |
| Deal / pipeline tracking | Yes | No | No | No |
| Conditional logic | Yes | Yes (paid) | Yes (paid) | Limited |
| File upload fields | Yes | Yes (paid) | Yes | No |
| Team workspaces | Yes | Yes (paid) | Yes (paid) | Limited |
| Zapier / webhook integration | Yes | Yes | Yes | Sheets only |
Perguntas frequentes
O Instaform é realmente grátis para começar?+
How long does it take to publish a form?+
How does Instaform compare to Typeform, JotForm, and Google Forms?+
Posso conectar o Instaform às ferramentas que já uso?+
O Instaform suporta upload de arquivos e assinaturas?+
Vários membros do time podem usar a mesma conta?+
Build Forms Your Store Actually Needs
From returns to wholesale inquiries to post-purchase surveys, Instaform has you covered. Free to start.
- Grátis para sempre no Starter, sem cartão de crédito
- Respostas ilimitadas nos planos pagos
- Contatos de CRM e pipeline de deals inclusos
- Conecte seus formulários às suas ferramentas com webhooks
- Suporte prioritário nos planos Pro e Business
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