Fill More Tables with Less Phone Tag
Instaform helps restaurants handle reservation requests, catering inquiries, event bookings, and customer feedback with forms that work around the clock — even when your staff cannot.
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These are the form and data challenges your industry faces every day
Phone Reservations Miss Business
Guests who call during busy service hours and get no answer often book elsewhere instead of calling back later.
Catering Inquiries Slip Through
Catering requests that come in via social DMs, email, or phone are inconsistently tracked and sometimes never followed up on.
Event Booking Is Disorganized
Coordinating private dining and event bookings through back-and-forth emails leads to miscommunications and missed details.
Customer Feedback Blind Spots
Without a structured feedback channel, negative experiences go straight to online review sites instead of to your management team.
Staff Overwhelmed by Inquiries
Reservations and catering questions coming in during peak service hours distract staff from the guests already in your dining room.
No Record of Special Requests
Dietary restrictions, anniversary setups, and group size preferences get lost when collected verbally or across multiple channels.
A form builder and CRM built around the way your team actually works
24/7 Reservation Intake
Accept reservation requests any hour of the day through an online form so you never miss a table opportunity again.
Capture Every Detail
Collect party size, date, time preferences, dietary needs, and special requests in one structured form — nothing gets missed.
Professional Catering Forms
Give catering inquiries the structure they deserve with forms that collect all the details your kitchen team needs upfront.
Instant Guest Confirmations
Guests receive an automatic confirmation email the moment they submit a reservation or inquiry, setting expectations immediately.
Centralized Request Management
All reservation requests, catering inquiries, and feedback land in one organized place for your team to manage efficiently.
Branded to Match Your Restaurant
Customize your forms with your restaurant name, logo, and colors so every guest touchpoint feels consistent and professional.
Tools designed for your specific workflows
Reservation Request Forms
Build reservation intake forms that collect date, time, party size, special requests, and contact details in a single clean flow.
Catering Inquiry Forms
Create detailed catering request forms that capture event type, guest count, menu preferences, budget, and delivery requirements.
Private Event Booking Forms
Accept bookings for private dining, corporate events, and celebrations with forms that walk clients through every key detail.
Customer Feedback Surveys
Collect structured post-visit feedback with rating scales and open comments so you can improve before reviews go public.
Automated Confirmations
Send guests an automatic response email confirming their submission so they feel taken care of from the first interaction.
Staff-Ready Exports
Export all reservation and event requests in spreadsheet format so your front-of-house team can plan service in advance.
Restaurants that add an online reservation request form capture 35% more bookings than those that rely solely on phone reservations.
Guests want to book when it is convenient for them — not just during your business hours — and online forms make that possible.
See how Instaform compares to Typeform, JotForm, and Google Forms
| Feature | Instaform | Typeform | JotForm | Google Forms |
|---|---|---|---|---|
| Starting price | Free forever | $25/mo | $34/mo | Free (limited) |
| Built-in CRM / contacts | Yes | No | No | No |
| Deal / pipeline tracking | Yes | No | No | No |
| Conditional logic | Yes | Yes (paid) | Yes (paid) | Limited |
| File upload fields | Yes | Yes (paid) | Yes | No |
| Team workspaces | Yes | Yes (paid) | Yes (paid) | Limited |
| Zapier / webhook integration | Yes | Yes | Yes | Sheets only |
Frequently Asked Questions
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Never Miss a Reservation Again
Set up your reservation form, catering inquiry form, and feedback survey in minutes. Free to start.
- Free forever on Starter — no credit card needed
- Unlimited form submissions on paid plans
- CRM contacts and deal pipeline included
- Connect forms to your existing tools via Zapier
- Priority support on Pro and Business plans
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